PASSWORD RESET

1. To reset a password, you must navigate to the login screen.
2. Click on the FORGOT PASSWORD? Button
3. Enter the email address that is registered to your account and click RESET MY PASSWORD.
4. Check your email address for a password reset email. Be sure to also check any spam/junk folders if you cannot see it within a couple of minutes.
5. Once the email is received, click the RESET PASSWORD link within the email. This will navigate you to a new page where you can set a new password (note that some organisations may have different password complexity requirements, which will be displayed on screen).
6. Enter a new password in the “New Password” field and click CHANGE MY PASSWORD (note that some organizations may have different password complexity requirements, which will be displayed on screen).
7. You will receive a success message and be navigated back to the login page, where you can enter your new login credentials.